Maria Santiago

Maria's Focus: Administrative Support & Client Operations

Maria supports the firm’s day-to-day operations by coordinating administrative processes, ensuring information is collected accurately, and helping matters progress efficiently. She also serves as a first point of contact for clients, communicating via phone and website chat to provide timely assistance and direct inquiries appropriately. She reports directly to Allie Morris, the firm's Digital Operations Lead.

With a background in client services and administrative support, she brings strong experience in maintaining detailed documentation and facilitating seamless client coordination to support overall workflow efficiency.

She is recognized for her attention to detail, organizational skills, and ability to manage sensitive information with a high level of professionalism.

Maria is bilingual in English and Spanish, enabling her to effectively assist a diverse client base while promoting clear and consistent communication throughout each engagement.